Growth operations Specialist

Bevline
Sebastian

“Change the way you look at things and the things you look at change.” 

- Wayne W. Dyer

LL DP

About Bevline

Ensuring the right things are done by the right people at the right time drives me. This has led me into engaging in multi projects in change management, customer retention, and resource management. 

11+

Over 11 years of operations & customer service experience

5+

Business sectors worked in

1

1st year with Lean Labs

What you do (professionally)? I am the Growth Operations Specialist at Lean Labs

What makes you good at it (background / skills / traits)? I attended Midlands State Universtity, graduating in 2015 with a B.com. in Retail Management. I am also a member of the Women in Customer Experience community (WiCX). I started working when I was 18 years old, mainly in the frontline roles. That exposed me to the various ways companies conduct business. I naturally enjoy making things better; identifying a gap and finding numerous ways to resolve it.

Why you do it for Lean Labs? The flexible work schedule, support for a Work - Life balance and Professional development is a dream come true for me.

Certifications

  • Certified Customer Service Practitioner
  • Advanced Excel and Modelling: Data Analysis and Reporting Certification
  • Online Sales Certification
  • Digital Transformation Challenge Certification
  • Future Leader Certification

Influential Books

  • Who moved My Cheese? - Spencer Johnson